Delete your Popcorn account
Popcorn is operated by Rehoboth. You can delete your account and everything tied to it yourself, in the app, or ask us to by email. Either way it cannot be undone.
In the app
- Open the Profile tab.
- Tap Delete my account.
- Tap Delete everything.
Deletion is immediate.
Without the app
Email [email protected] from the address your account uses, with the subject "Delete my account". We confirm by reply within seven days, and the deletion is done when you receive that reply.
What is deleted
- Your email address, name, quiet hours, notification token, consents and sign-in records.
- Your name comes off every slip you scanned, in every household you belonged to.
- If you were the household's last member, the household and all its receipts and photos are deleted with it.
What stays, and for how long
- A household that carries on without you keeps its receipts, with nobody's name on yours, for as long as that household exists.
- An invitation sent to your email address clears within seven days of being accepted, cancelled or expiring.
- An unused sign-in code clears a day after it expires.
- Usage analytics were never tied to your account; the analytics service keeps usage events for one year and screen recordings for 30 days.
The details are in the privacy notice's retention section.